A drug and alcohol program is a regulatory requirement for a 119 certificate holder authorized to operate under FAR Parts 135, and air tour operators defined in FAR Part 91.147.

All aircraft maintenance actions are completely documented and provide a thorough record of all maintenance accomplished. Records such as aircraft logbooks and maintenance documentation are legibly prepared, dated, clean, readily identifiable, and maintained in an orderly fashion. Inspection compliance, airworthiness release, and maintenance release records, etc. are complete and signed by designated personnel in a timely manner.

“Standard operating procedures (SOPs) are universally recognized as basic to safe aviation operations. Effective crew coordination and crew performance, two central concepts of crew resource management (CRM), depend upon the crew’s having a shared mental model of each task. That mental model, in turn, is founded on SOPs.” (AC 120-71B) The operation has developed and maintained appropriate operating standards, and these standards are periodically reviewed and improved when necessary. Flight crews should demonstrate thorough knowledge and ability to perform normal, abnormal, and emergency procedures. Flight crews consistently display discipline in the use of company standardized procedures and checklists and emphasize safety in all phases of operation. Qualified personnel evaluate aircrews, analyze results, and provide feedback to improve training and performance deficiencies.

Aircraft are formally inspected for all required safety equipment, current charts and manuals, and an overall acceptable appearance. Aircraft exteriors are clean and well maintained. Interiors are also clean, well maintained, and free of any loose articles or debris that could be become a potential hazard. Aircraft cleaning procedures are employed to minimize the spread of infectious disease. If contract cleaners are utilized, they are provided with appropriate company procedures and utilize appropriate equipment.